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Terms & Conditions of Sale

APPLICATION OF CONDITIONS: All herbs and related products sold by Nature’s Pharmacy (“We”, “Us”, “Natures Pharmacy”) are subject to the following terms and conditions unless otherwise clearly stated in writing under a separate contract.

PRICE LIST AND SALES LITERATURE: The prices given in our product list, sales literature and web site are for information purposes only and do not represent an offer. No contract will come into existence until the customer’s order (however given) is accepted. Invoices will be raised for prices current at the time of order.

CARRIAGE: Except as otherwise stated, all prices given are on an ex-works basis and exclude transport and delivery costs. For Carriage cost see Postage & Packing.

DELIVERY: Any dates quoted for delivery are approximate only. Every endeavour will be made to ensure and affect delivery on agreed dates based on information available at time of order. We will accept no responsibility for any loss resulting from delivery delays.

PAYMENT: Web based orders will not be dispatched until funds have been paid to & accepted by PayPal.

OWNERSHIP OF GOODS: Goods remain the property of Nature’s Pharmacy until paid for in full.

DAMAGED GOODS AND SHORT ORDERS: Any claim that goods are damaged, are not of the correct quantity, or do not comply with their description, must be notified by the customer to Nature’s Pharmacy in writing within 3 days of their delivery.

STORAGE: Nature’s Pharmacy will be under no liability for any defect in the goods arising from incorrect storage by the customer. Loose herbs and teas should be kept in air-tight opaque containers in a cool place out of direct sunlight. Bottles should also be stored out f direct sunlight. If cared for correctly, herbs will remain active for long periods.

QUALITY: Every effort is made to ensure the goods supplied are of the finest quality and in good condition. If the customer is not fully satisfied with the product then, with reasonable notice, Nature’s Pharmacy will exchange or refund the customer fully up to one month from invoice date. The statutory rights of the customer are not affected by these conditions.

SEASONAL SHORTAGES AND OUT OF STOCKS: Every effort is made to ensure all products listed in our promotional material are in stock, but please note that some herbs are subject to seasonal shortages. We do not accept any responsibility for loss resulting from any out of stock items.

PRODUCT SUITABILITY: Nature’s Pharmacy products are used for a wide variety of purposes. It is the absolute responsibility of the customer and consumer to ensure that the products are appropriately used. All representations, warranties, conditions or terms relating to fitness for purpose, are excluded to the fullest extent permitted by law and Nature’s Pharmacy accepts no liability. For more information or if you have a specific question, please contact us.

ORDERS DELAYED IN TRANSIT: Royal mail (Small or light weight orders) please check with your local post office and allow 2 to 3 working days before making enquiries with us, this is to allow the Royal Mail the leeway within which to deliver. Parcel Force (large orders): Parcels can be tracked during transit via the internet, please call us immediately if you need delivery assistance.

PARCELS DAMAGED IN THE POST: If your order has been damaged in transit, please call us immediately so we can send you a replacement (please keep the parcel for 31 days to allow for claims inspections by the carrier).

INCORRECT ORDERS: In the regrettable event that we made a mistake and you have received incorrect or there are missing items in your order, please contact us at once so we can rectify this immediately. CHANGE OF MIND PRODUCT RETURNS: If you change your mind and would like to return any items, please contact us within 14 days. All products must be in good order and all seals must be intact All postal charges are non refundable.

GENERAL: It is important that you read and understand these conditions before you start to use this web site. We recommend that you print a copy of these conditions for your reference. We may amend these conditions at any time without notice. Your use of this website after such amendment will be subject to these conditions as amended. The products and services advertised on this website are subject to availability, and may be withdrawn or amended without notice. Information on this website about products is provided for the benefit of United Kingdom residents only. We reserve the right to decline any application for any product from anyone resident in any other jurisdiction. <

b>WEBSITE ACCESS: We will endeavour to make this web site constantly accessible for your use. We cannot however guarantee this availability, and will not be liable at all if this website is unavailable for any period. We reserve the right to suspend access to this website temporarily or permanently, and without notice.

LIABILITY: All content on this we site is provided for your information and for illustrative purposes only. We endeavour to ensure that the content is current and accurate, but do not accept any liability to you where it is not whether direct or indirect. If you want to rely on any information provided in this website, you should check its currency and accuracy directly with us, before placing any reliance on it. Where we provide on this website, direct links to another website not under our control, we accept no liability for the content of, or your use of, that other site. Where we provide direct links to another website, we neither guarantee the accuracy of the content of that website, nor do we necessarily endorse or approve of that content. We cannot guarantee that you will be able to access the other website via the link on this website at any time.

INTELLECTUAL PROPERTY: Nature’s Pharmacy owns and operates this web site, which includes all intellectual property rights in material contained within this web site. This includes, but is not limited to, all copyright, trademarks, patents and designs. You are allowed to use, download, and print the information and tools available on this website for the purpose only of your own personal health. You may not otherwise extract or distribute the material contained within this website, or use the material and tools for any commercial benefit to yourself or others. If you wish to use this website content for any other purpose, or in any other way, you must contact us to obtain our prior written consent. We may not give consent. If any consent is given we will explain as part of the consent how you will be permitted to use this website and its contents.

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